Help Centre

How can we help?

Find simple answers about setup, enquiries, replies, follow-up and billing.

Getting Started

A quick overview of how Solren captures enquiries, drafts replies and follows up.

The parts Solren handles for you, and the parts that stay with your team.

Most installs are live within one to two weeks.

Built for service businesses that rely on enquiries to win work.

How Solren packages are structured, from Starter to Enterprise.

How billing works and where to find your receipts.

How to cancel and what happens to your access.

Our approach to refunds and billing errors.

How Solren uses AI to help draft replies.

What connecting Google Workspace allows Solren to do.

Connecting a Gmail account so Solren can capture and reply to enquiries.

How payments are handled through Stripe.

A short overview of how Solren handles and protects information.

The terms that apply when you use Solren.

What data Solren processes and how it is stored.

How to reach the people who build and run Solren.

What to expect when Solren is installed for your business.

Common questions about Solren in one place.

Email contact@solren.ai and we'll review your request.